Identick Platform & ID Hub

Identick & ID Hub respects your privacy and is committed to protecting personal and institutional data. This Privacy Policy explains how we collect, use, store, and protect information when you use the Identick & ID Hub platform.

1. Information We Collect

We may collect the following information:

• Name, email address, and phone number
• Institution or company details
• Student or employee details entered by authorized users
• Login credentials and system usage logs
• Payment and subscription details (processed via secure payment gateways)

2. Purpose of Data Collection

Data is collected to:

• Provide ID card generation and management services
• Manage subscriptions and user accounts
• Enable distributor, school, and institutional workflows
• Improve platform performance, functionality, and security
• Provide customer support and service communications

3. Data Storage & Security

• Data is stored on secure servers with reasonable technical safeguards
• Access is limited to authorized personnel only
• While we follow industry best practices, absolute security cannot be guaranteed

4. Data Sharing

Identick does not sell or rent personal data.

Data may be shared only in the following circumstances:

• With secure payment gateway providers for transaction processing
• When required by law or government authorities
• With explicit user or institutional consent

5. User Responsibilities

• Users must ensure proper consent before uploading student or employee data
• Schools and distributors are responsible for compliance with applicable data protection laws

6. Data Retention

• Data is retained only as long as necessary for service delivery or legal requirements
• After account termination, data may be deleted following a reasonable retention period

7. Children’s Data

Identick & ID Hub processes student data solely on behalf of schools or authorized institutions. Identick & ID Hub does not knowingly collect personal data directly from minors without institutional authorization.

8. Privacy Policy Updates

Identick & ID Hub may update this Privacy Policy periodically. Continued use of the platform indicates acceptance of the updated policy.